Happiness is the ultimate People KPI.
It predicts if teams, organisations—even nations—are building a better future.

For over three decades as a stats nerd (and trained therapist) I’ve made it my job to help people measure happiness and talk about it.

Pffft.
Happiness isn’t science. Of all the things you could measure to forecast groups of people’s future... the numbers behind happiness must be fluffy.

Global Data Disagrees.

Put people’s real lives at the centre or whatever system, whatever model you are using to track the quality of life, and this emotion headlines. You can’t ignore it. But you can track it.
Even as a relatively wealthy young man, I learned that money doesn’t solve all your problems—or guarantee happiness.

No.

You—like everyone else—are happiest when you build it yourself, not when you’re just handed something. And while many focus on building wealth, they often lack the knowledge on how to create a happier life by using simple feedback loops.

This is what I’ve learned about how happiness works:

Watch my
story in 5 mins

Appearing in:

The stats undeniably show:
In the modern workplace, Friday is the happiest day of the week.

Outside sharing what I’ve learned on stages and in boardrooms, I’ve spent the last few years of my life addressing happiness at work. Because often the best way to intervene in an adult’s quality of life is in the workplace.

So, with my team, we’ve built a tool called Friday, for your team.

On Friday afternoon, our pulse check asks your team to tap on a 5-point scale “How happy they were at work this week?”. Then your team spends 10 minutes on Monday discussing the combined result.

This feedback loop repeats every week.

It’s an incremental change to your management process with impact; classic 80/20 rule. Measuring and discussing team happiness as your people KPI builds productive, happier teams. And senior leaders can track teams and departments on a simple (but not simplistic) dashboard.

Audience perspective

Nic Marks has an idea worth spreading—that promoting sustainable happiness and well-being should be the aim of nations and people alike.
We were very happy at TED to give him a platform to share his worldview which he did with eloquence, passion and charm.

Chris Anderson
TED curator

Chris Anderson at a TED talk © TED.com
Companies have booked me as a keynote speaker:

Book Nic
for your next event

A love of numbers led me to become an applied statistician to measure quality of life. I studied therapy and it helped me contextualize the data. But I’m not interested in talking to people in a way that academics approve. By using numbers I can share a language that helps everyone talk about happiness.

If you’ve got an event in mind, check out:

Three of my popular keynotes or simply Read my bio

Before you go:

A few times a year, I send updates about my research on the numbers behind happiness. If you’d like them, please subscribe.

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