Something’s not working in the world of work
Turnover is high. Burnout is rising. Underperformance is everywhere.
Even in well-run organisations, too many people are stuck in “OK”—not unhappy enough to raise alarms but not energised enough to thrive. It’s a quiet drain on morale, momentum, and results.
What if the missing piece isn’t just strategy, structure or skills—but happiness?
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Nic is a deep and original thinker, with an extraordinary ability to communicate and engage with an audience.
Nic Marks is a statistician, speaker, and author who shows that happiness isn’t a feel-good extra—it’s a powerful performance multiplier.
His research reveals that happier employees are more engaged, more innovative, and 20–30% more productive. They also stay longer, with unhappy teams facing turnover rates up to three times higher.
The combined effect of higher output and lower attrition means happier employees deliver over twice the value of those who are merely “OK”.
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Nic skillfully held the room with ease, clarity and warmth – making people laugh, think and feel – which is rare.
Praise for Nic's book
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If we want a better future, we must build happier workplaces. Nic Marks offers the science—and the soul—to make it real.”

How happy are you at work?
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This has been developed with Friday Pulse, the platform that I created to understand, track and build happy, successful teams that people flourish in.
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